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FAQs

Do you offer free shipping?
Yes, we have free shipping for catalog spring purchases within Mexico when the total order is greater than $500 pesos.

Can I order just one spring?
Yes, you can order a single spring. Orders with a total order value less than $500 pesos, a cost of $250 pesos +VAT for freight and handling will be added. You can combine springs in any quantity to reach the minimum purchase of $500 pesos to avoid said charge.

Do you offer credit?
Yes, we offer options to bill your account with different terms. Please contact our Customer Service for more information on credit terms and details.

How can I check for inventory of a spring?
You can contact our Customer Service at 81 83 08 7070 or 800 110 2500 for delivery and availability information.

Where do your springs ship from?
We have warehouses all around the world. In Mexico, our warehouse is in Nuevo León where we have a large assortment of stock parts. If there is a specific products is not available within Mexico, we import it from the United States within a period of 10 business days.

What is the cost of plating for catalog music wire springs?
All catalog music wire springs are plated at no additional cost.

How much does it cost to passivate stock stainless steel springs?
Passivation is included at no extra charge for our stock stainless steel springs.

Does the Certificate of Conformity of your catalog products have any cost?
The Certificate of Conformity is provided at no additional cost on all catalog springs.

Can I cancel an order that I just placed online?
Yes, it can be done by calling Customer Service, if done so soon after placing the order.

How can I return springs?
Please contact Customer Service at 81 83 08 7070 or 800 110 2500 to obtain a Return Material Authorization (RMA) number. Returns may involve additional charges depending on the case.

Why Choose Lee Spring?

large selection of springs

25,000+ products
available, plus custom
products made to your specification.

 

Selection

FREE Freight Available

on Stock Springs

FREE Plating

on all Music Wire Stock Springs

FREE Grinding

on all Standard Stock Compression Springs

in stock springs

Springs ready to ship
today.

 

In Stock

Expert Engineering Assistance

on Stock and Custom Springs

Certificate of Compliance

on all Stock Springs and Custom Springs

Guaranteed RoHS Compliance

on all Stock Springs

engineering and customer service support

Engineering and
Customer Service teams ready to
assist.

 

Support

Live Customer Service Support

at all Locations

Enhanced CAD Downloads

on Stock Springs Designs

Global Flexibility

allows Lee Spring to find solutions that meet your
geographic requirements wherever your business
takes you in the world